Security
Security, Admin & Team Management
Madey CRM secures business operations through authenticated access, JWT-based sessions, role permissions, and centralized admin controls for governance.
RBAC
Access Governance
JWT
Secured API Sessions
100%
Admin Control Layer
Feature Coverage
- Secure login and authenticated route protection
- JWT-based API session control
- Role and permission model for module/action governance
- User and employee mapping to role definitions
- Password reset OTP and controlled security operations
- Central admin settings for communication, shifts, location, and more
How It Works
Business Benefits
Strong Access Control
Role-based policy reduces unauthorized changes and module misuse.
Governed Team Access
Admins can define what each user can view, create, update, or delete.
Operational Trust
Audit-friendly controls improve confidence in business-critical workflows.
Centralized Administration
Communication, payment, identity, and policy settings are managed from one layer.
Included in This Feature
Quick FAQ
Can access be restricted by action level?
Yes. Roles can enforce module-level and action-level access across create, view, update, and delete operations.
Does the system support secure credential recovery?
Yes. Password reset supports OTP flow for controlled account recovery.
Customer Perspective
Megha Nair · Admin Lead, PrimeOps
“Role governance and route protection in Madey CRM helped us standardize access safely across departments.”
Implementation Deliverables
- Role-permission setup
- User and employee governance
- JWT and secure route controls
- Admin settings management layer