Madey CRM Platform
Madey CRM helps sales, support, operations, and finance teams manage the full customer lifecycle from one unified system. Capture leads, automate workflows, communicate faster, track tasks, and collect payments with complete visibility.
25+
Integrated Modules
12
Main Business Features
1
Unified CRM Platform
24x7
Operational Visibility
Core Positioning
Madey CRM is an all-in-one business platform that helps you manage sales, automate workflows, communicate with customers, and get paid faster powered with smart AI.
Every feature is built for practical business execution. Explore each main feature with complete details, workflows, and business outcomes.
Core CRM
Run the complete lead-to-conversion journey with assignment, status flow, and ownership visibility.
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Communication
Manage customer messaging across email, WhatsApp, and SMS-ready workflows from one center.
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AI
Draft replies, summaries, and operational text faster with built-in CRM AI assistance.
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Automation
Automate repetitive actions with event triggers, conditions, and rule-based execution.
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Execution
Assign work, set priorities, track status, and keep execution timelines under control.
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Analytics
Track performance with actionable reports across sales, support, projects, finance, and operations.
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Revenue
Create sales documents, share public links, and collect payments through integrated gateway workflows.
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Projects
Plan, execute, and monitor project delivery with portfolio and detailed project views.
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Support
Create, assign, and resolve customer issues with structured ticket operations.
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Finance
Manage expense records, tax/currency masters, and financial operations with cleaner control.
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Integrations
Connect payment gateways, communication providers, and external systems for unified operations.
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Security
Secure access, govern users and roles, and manage critical business settings from one admin layer.
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Madey CRM combines daily execution tools with advanced business controls. From first lead capture to final payment and support resolution, the platform keeps every team aligned in one workflow.
It is designed for small and mid-size businesses, startups, service teams, and operations-focused organizations that need growth without operational chaos.
MadeYAI helps teams draft replies, summaries, and next-step updates much faster.
Move from proposal and invoice to payment collection without switching tools.
Sales, support, projects, tasks, and reporting stay connected in one platform.
JWT authentication, role permissions, and controlled admin settings protect business data.
“Madey CRM gave our sales team a clear pipeline and better follow-up control. We now close deals faster with fewer missed tasks.”
Rahul Mehta
Sales Director · TravelArc
“Ticket handling improved after moving to Madey CRM. Ownership and history tracking made support operations far more consistent.”
Sonal Kapoor
Support Manager · CarePoint
“The invoice + payment flow is one of the best parts. We share links quickly and reconciliation is much cleaner than before.”
Vivek Jain
Finance Lead · BuildAxis
No. It supports sales, support, operations, finance, project, and admin workflows in one platform.
01
Configure business masters, user roles, communication, and payment settings.
02
Import leads/customers, assign owners, and align teams on CRM workflows.
03
Turn on triggers, reminders, and role-based process controls.
04
Run daily operations and monitor business performance from dashboards.
Ready to switch?
Move from scattered tools to one operational system for sales, communication, automation, support, and payment workflows.
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Share your use-case and we will help you map the right module setup for your business.
